The Gold Street Surgery

Gold Street Main Surgery

Great Chesterford Branch Surgery

Gold Street, Saffron Walden, Essex CB10 1EJ
Tel: 01799 525325 - Fax: 01799 524042

Drs Clayton-Payne, Lort, Alsos, Iqbal, Girgis-Hanna, Brown & Day

Please complete our patient survey. We are interested in your views

NEW >> Patient Reference Group - Read More >>

<< Download our Local Patient Participation Report 2012 here >>

Practice News and Notices

 

 

 

 EXTENDED  OPENING  HOURS

The practice is increasing its opening  hours with effect from April 1st 2012.

In line with feedback from our patients survey we will be offering the following extended opening times:

SATURDAYS   8.00am - 10.30am  

April 28th     May 19th    June 16th    July 21st    August 18th    September 22nd    October 27th    November 24th   

December 15th

MONDAYS  7.00 am - 8.00 am and 6.30pm - 7.00pm

 

Urgent and routine appointments offered.

 

  

TELEPHONE ACCESS. Telephone lines are open from 8:00 am Monday to Friday.We aim to answer as quickly as possible.   Additionally, some of our staff have Direct Dial telephone numbers as follows:

Practice Manager    01799 582620

Secretaries             01799 582622

Dispensary             01799 582623

 Our on-line booking system is increasing in popularity so please try this out.  

The surgery is open during lunchtimes to enable patients to speak to a receptionist, collect medication, etc.  The doctors are usually out on their visits at this time but a practice nurse may be available.

 

 

 ON LINE  PATIENT  REFERENCE GROUP

We have launched an on-line Patient Reference Group to involve our patients in decisions about the range and quality of services provided ( and soon to be commissioned) by this practice as a member of a wider GP Commissioning Consortia.  Your involvement would be greatly appreciated.  We are grateful to those patients who have already 'signed up'.  We aim for the group to be representative of our patient population and currently need more representation from the under 25's and the ethnic minority groups. Can you help please?

 Please use the link on our website to complete the patient survey.  We value your comments.

We undertake examinations and reports for pre-employment, driving HGV's/PSV's,  insurance certificates etc.  Please ask one of our receptionists for further information.

Phlebotomy clinics are as follows:  Walk-in clinic Mon - Fri 8.00am - 9.00am and 11.30am - 12.00pm.  Just turn up and wait. Please ensure you have your blood test request form with you.  Numbers will be limited.  Bookable clinics on Tuesdays, Thursdays and Fridays from 9.30am - 11.00am.

 Healthcare assistants run clinics Mon - Fri.  Appointments can be booked in advance for blood pressure, ECG, spirometry, minor dressings, removal of stitches, follow-up smoking cessation, B12 injections.

 VASCULAR HEALTH SCREENING. The Gold Street Surgery is now offering Vascular Health Screening for adults between the ages of 40 and 74 years, if you do not already suffer from Hypertension, Diabetes or any other cardiovascular disease. We will assess your cardiovascular risk and give you a personalised score for your risk of having a heart attack or stroke in the next 10 years based on your cholesterol level, blood pressure and other indicators. We will also offer advice about your lifestyle. If you are interested is taking part please speak to one of our receptionists.

 Repeat medication may be ordered via this website.  Please help the NHS to save money and prevent wastage by only ordering what you need.

 YES you can

• Book an appointment up to four weeks ahead
• Have a minor surgical procedure performed at the practice
• Have a joint injection to relieve pain
• Get through on the telephone.  We aim to answer calls within 5 rings.
• Speak to a doctor or nurse on the telephone

  Chlamydia  screening

All 15 - 24 year olds are invited to collect a kit from the practice or to telephone one of our Healthcare professional to discuss.

 

Carers.

A carer is defined as someone who, without payment, provides help and support to a relative or friend who otherwise could not manage to stay at home without their help due to age, sickness, addiction or disability.  Young carers are particularly vulnerable.

Please let us know if you are a carer - we can direct you to help and support where needed

 

 

 

 

 

 

 

 

FEEDBACK If you are satisfied with the service you have received from the practice please log onto the NHS Choices website and make a comment (www.nhs.uk/Page/HomePage.aspx)

Last updated May 8th 2012

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