Gold Street Surgery Opening Times
||8.00am – 6.30pm
|Tuesday - Friday
||8.00am – 6.30pm
School Street Surgery Opening Hours
Val our Practice Nurse is usually here:
Monday to Thursday 8.00am – 12.30pm
Monday and Tuesday 2.30pm – 5.00pm
Please remember to allow at least 72 hours (three working days) for repeat medication requests.
We do our best to keep these hours updated but due to staffing levels, as School Street Surgery is a branch surgery, with limited staffing, opening times may sometimes be subject to change at short notice. Please see notices on display at the surgery or ask our staff.
Our main surgery at Gold Street is open from 8.00am to 6.30pm Monday to Friday (7.00am on Mondays).
Please note that Gold Street and School Street Surgeries will be closed for essential clinical and staff training on Tuesday, October 13 from 1.00pm. If you need medical advice when the surgery is closed please phone 111 (free call from mobiles and landlines) or dial 999 if you have a medical emergency.
There are also a limited number of telephone consultation slots between 6.30pm and 7.00pm Tuesday to Friday. Please ask the receptionist.
If you are confronted by a serious urgent problem such as acute chest pain, possible broken bones or severe bleeding, go to your nearest Accident and emergency department or call an ambulance (telephone 999) at your discretion.
When the surgery is closed
If you require urgent medical assistance out of surgery hours please contact NHS111. To get help from NHS111, you can:
- call 111
- go to 111.nhs.uk (for people aged 5 and over only)
NHS111 is available 24 hours a day, 7 days a week. Calls to this service are free from both landlines and mobiles.
Evening and weekend appointments
You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/
If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.