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The Gold Street Surgery
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Patient Participation Group - PPG

Patient Participation Group

The Practice has a Patient Participation Group (PPG). The aim of this group is to ensure that our patients are involved in decisions about the range and quality of services provided.

Below are some frequently asked questions and answers about our PPG which we hope will inform you about our plans and encourage you to sign up.

Common Questions and Answers

Q Why are you asking people for their contact details?
A We like to be able to contact people occasionally to ask them questions about the surgery and how well we are doing to identify areas for improvement. We use email as a way to communicate details of PPG meetings.

Q Will my doctor see this information?
A This information is purely to contact patients to ask them questions about the surgery, how well we are doing and ensure changes that are being made are patient focused. If your doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.

Q Who else will be able to access my contact details?
A Your contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q How often will you contact me?
A We try and meet in the surgery four times a year.

Q What is a patient participation group?
A This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Q What if I no longer wish to be on the contact list or I leave the surgery?
A We will ask you to let us know by email if you do not wish to receive further messages.

If you are interested in joining the online PPG please complete the sign-up form below.

We hope you join us and get involved in making your views on the Practice and local healthcare provision known.

If you are happy for us to contact you periodically please complete and submit the following online form.

If you would like to contact us regarding our PPG please email - goldstsw.ppg@nhs.net

 

Recent PPG meeting minutes

PPG meeting minutes 5th June 2019 (DOCX, 27KB)

PPG meeting minutes 8th October 2019 (DOCX, 26KB)

PPG meeting minutes 21st January 2020 (DOCX, 27KB)

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Gold Street - Main Surgery

Gold Street, Saffron Walden, Essex, CB10 1EJ

  • 01799 525325

School Street Surgery - Great Chesterford Branch Surgery

School Street, Great Chesterford, Saffron Walden, Essex, CB10 1NN

  • 01799 525325
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Local Services
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